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Advocacy Program

Family Advocacy Program

Joan Rutt has been assisting families since 1999. She works professionally with an open heart to help those who have lost a loved one and are in search of answers.  Listed below are just a few of the many topics which she assists families.  Every family we serve receives a call or visit from Joan Rutt.  Many of the families we have served have nothing but a "5 STAR" rating for Joan and her support.  Please be aware that there is no additional charge for her service. 

Joan assists families in:

Joan assists families in:

  • Applying for survivor benefits with the Social Security Administration: i.e. death, spousal and dependent child benefits
  • Applying for military pension/benefits including contacting the U.S. Veterans
  • Administration for applicable benefits and providing appropriate forms to initiate claims
  • Notifying employers, pension plans, credit unions and all things related to the deceased's
  • Employment issues
  • Filing insurance claims/transferring stock ownership associated with the demutualization process
  • Notifying creditors including credit card companies
  • Notifying the car insurance company
  • Retrieving unclaimed properties from U.S. Department of Treasury
  • Transferring vehicle titles

Medical Issues

Medical Issues

  • Notifying Medicare and Medicaid programs
  • Notifying Pennsylvania Prescription Assistance or PACE, PACENET, or PACE Plus
  • Medicare agency
  • Reviewing outstanding medical bills and payment of same
  • Contacting supplemental medical insurers, long-term care insurance programs, and procuring refunds on premium as applicable
  • Calling home health care services, including adult day care providers
  • Connecting families with public and private grief and loss services
  • Advising families for future medical care
  • Returning handicapped parking tags to the state of Pennsylvania
  • Notifying Pennsylvania food stamps provider
  • Contacting American Association of Retired Persons and American Automobile Association

& More...

& More...

  • Financial institution(s) regarding checking and savings accounts,
  • Individual Retirement Accounts, Certificates of Deposit, stocks and bonds
  • Finding an attorney-at-law regarding necessary steps related to the estate
  • Identifying an accountant/tax advisor